IMAGEN AUTO ACCESORIOS at 2302 West Main Street, Grand Prairie

Reviews

• Anonymous JaneDoe

  May 09, 2018
  ★ ☆ ☆ ☆ ☆
  I have had the WORST experience here! To customer service to quality. I had purchased a grill here when they put it on and I seen that it didn't fit my vehicle I told him I didn't like it that it doesn't fit he said it's okay it's going to overlap and it will wear in overtime. They hadn't even put my bumper on when I told them I didn't want he said too late there's no warranty on the grill. And then their merchandise destroyed my vehicle after a week!! After spending $500 here $100 on labor and getting a 1 MONTH LABOR WARRANTY as written on my receipt, I came back to simply ask to put my original lights back on my vehicle and them telling me NO BECAUSE I DON'T WORK FOR FREE. I wasn't asking for a refund I just wanted my originals back on. They got mad because he just wanted more money for low quality merchandise. One brother told me one thing and then the other told me something else and when confronted the 1st he denied it and said I was lying. Then I was told that they will put my old lights back on under one condition that i keep the merchandise i told them okay fine. So then they denied me my service out of no where. I WOULD NEVER GO BACK HERE AND I WOULD NEVER RECOMMEND THIS PLACE!

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