ATK High Performance Engines at 1102 West Carrier Parkway, Grand Prairie

Reviews

• Platinum Marine

  Jul 20, 2018
  ★ ☆ ☆ ☆ ☆
  We purchased two 7.4L 454 marine blocks from ATK this year. We installed them after test running on the ground with no issues. 2 weeks later the customer advised he noticed a loss in power. We performed a compression test which revealed low compression. When we removed the engines and disassembled them, we found metal shavings in the oil pans. We collected the shavings and bagged them up to be shipped out for inspection by ATK along with the motors.
  We had to call numerous times in order to get an update, and each time the lady on the phone had no idea, and kept telling us the technician would call us with the results. A month later our Service Manager called demanding an update and once again they had no information for us. Finally Curtis called back saying we improperly cleaned items which caused the engine failures, and he had no idea of any bag containing metal shavings that we stapled to the crate. How convenient! Mind you we are a certified Mercruiser & Volvo Penta dealer that replaces 100's of motors a year, and have been in business for over 20 years. We have never had this issue in the past.
  
  Wish I had read these reviews before bringing them on as a vendor. Customer service was terrible, and the warranty is a scam in my opinion. STAY AWAY!!
• Steve Johnson

  Feb 21, 2018
  ★ ☆ ☆ ☆ ☆
  Do not buy anything from these people. Had the same problem as the other review you seen on here. Purchased the motor installed the motor and cylinder 3 was leaking we returned the motor and they did ship us a new one but when it came time for their inspection they said there was nothing wrong with the engine. Clearly me and 3 technicians and the owner of the vehicle are not crazy we all seen it leaking we are a certified shop not some fly by night. Their product is garbage and so is their warranty. THEY HAVE NO WARRANTY. Do not send the motor back make them send out an adjuster to inspect it.

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